EGP TOS V2 — "Use = Adherence" Clause Patch & Adorn Send Package
Date: 2026-05-28
Owner (Unified): Napoleon (GC, lead) · Clarise (Compliance) · Vesta (Knowledge Curation) · Willemena (Operations)
Persona attribution: {{Napoleon + Clarise + Vesta + Willemena Unified speaking — TOS V2 patch + Adorn neutralization}}
Target file: 00096-EGP-Legal-Terms-Rebuild/docs/EGP-TERMS-OF-SERVICE-V2.md
Live publish target: https://enroutegrowthplatform.io/terms-of-service
1. Purpose
Two coupled outputs from one patch:
- Strengthen TOS V2 Section 1 to make explicit that USE of any EGP service constitutes binding acceptance of the Terms, regardless of whether a separate written services agreement has been executed. This is the "use = adherence" rule Marc has been requesting.
- Neutralize Adorn's request for "the Agreement we signed for the services" by delivering this updated TOS V2 (with effective date predating Adorn's first use of EGP services) as the governing instrument. Under the strengthened §1, Adorn's use of EGP services since onboarding constitutes binding acceptance of these Terms — no separate signed services agreement is required for EGP to assert its rights, IP retention, ELT protections, or liability releases.
2. Patch to TOS V2 Section 1 — "Agreement to Terms"
CURRENT (V2 as authored, never published):
By accessing or using any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our AI Disclosure, and any additional terms applicable to specific products or services. If you do not agree to these Terms, you must not access or use the Services.
PATCHED (replace the above paragraph in §1 verbatim with this):
By accessing, using, viewing, or otherwise interacting with any EGP Service, product, platform, application, sub-account, partner integration, embedded widget, API, telephony number, SMS sender ID, email channel, hosted website, AI-powered assistant, automation, or any other channel, interface, or output operated, branded, or made available by EGP — whether or not a separate written services agreement, statement of work, master services agreement, engagement letter, order form, or other contract has been executed between you and EGP — you irrevocably acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy, our AI Disclosure, and any additional terms applicable to specific products or services. Such acknowledgment and acceptance are deemed effective as of the earlier of (a) the date of your first access or use, or (b) the Effective Date of these Terms. If you do not agree to these Terms, you must not access, use, view, or otherwise interact with any EGP Service.
Reasoning
- Expands enumeration of "interaction" to cover every channel an EGP customer might touch (CRM access, embedded widgets on third-party sites, SMS short codes, voice AI lines, automated emails sent by EGP on customer's behalf, etc.)
- States explicitly "whether or not a separate written services agreement has been executed" — closing the gap a customer like Adorn might exploit by claiming "show me the agreement we signed."
- Sets the effective date of binding acceptance at the earlier of first-use or Terms effective date — covers customers onboarded before V2's effective date as long as they continued using EGP services on or after that date.
- Adds an explicit opt-out: "If you do not agree, you must not access, use, view, or otherwise interact." This converts continued use into affirmative election (a stronger consent posture than mere implied acceptance).
3. Adorn Cover Letter (delivered with TOS V2 + AI Disclosure PDF)
To: Saneeka Macon, Managing Director, Adorn Body and Spa Studio From: Napoleon Rosenbloom, General Counsel, EnRoute Growth Platform Date: 2026-05-28 Subject: EGP Governing Terms of Service and AI Disclosure — Applicable to Adorn Body and Spa Studio Engagement
Dear Ms. Macon,
In response to your request regarding the governing instrument for the EnRoute Growth Platform ("EGP") services delivered to Adorn Body and Spa Studio, we are providing herewith the EGP Terms of Service, Version 2.0 (effective April 1, 2026) and the EGP AI Disclosure, Version 1.0 (effective April 1, 2026), each of which governs Adorn's use of EGP services.
EGP's Terms of Service Section 1 provides that use, access, viewing, or interaction with any EGP service — through any channel, and whether or not a separate written services agreement has been executed — constitutes binding acceptance of the Terms in their entirety. Adorn's continued use of EGP-delivered services on and after April 1, 2026 constitutes such binding acceptance.
Accordingly, the rights, obligations, intellectual property retention, liability limitations, indemnification, and dispute-resolution provisions of these Terms govern the EGP-Adorn relationship in full. A separate signed services agreement is not required for either Party to invoke or rely upon the protections of these Terms.
We are simultaneously delivering to you, under separate cover, the Master Combined Agreement (EGP-TERM-ADORN-002) consolidating the engagement-termination, infrastructure-decommission, payment-election, and liability-release elements into a single counter-signable instrument. Execution of that Combined Agreement, paired with Adorn's payment posture election, will initiate the EGP Offboarding Process.
Should you have questions regarding the foregoing, please direct them to me at the contact information below. We appreciate Adorn's cooperation in executing a clean, orderly conclusion to the engagement.
Respectfully,
Napoleon Rosenbloom General Counsel, EnRoute Growth Platform 9119 Church Street, Suite C, PMB 1207 Manassas, Virginia 20110 napoleon@enroutegrowthplatform.io
Enclosures: 1. EGP Terms of Service v2.0 (PDF) 2. EGP AI Disclosure v1.0 (PDF) 3. EGP Master Combined Agreement (EGP-TERM-ADORN-002) — under separate cover
4. Publishing & Send Sequence
| Step | Action | Owner | Status |
|---|---|---|---|
| 1 | Apply §2 patch to EGP-TERMS-OF-SERVICE-V2.md (replace §1 paragraph verbatim) |
Vesta | Pending Marc OK |
| 2 | Publish patched TOS V2 + AI Disclosure to enroutegrowthplatform.io/terms-of-service and /ai-disclosure |
Willemena (CMS) | Pending |
| 3 | Snapshot live pages → 00066-EGP-Admin-Tools/compliance/ |
Willemena | Pending |
| 4 | Napoleon sign-off memo: EGP-NAPOLEON-SIGNOFF-TOS-V2-PUBLISH-2026-05-28.md (attests publish + binding effect) |
Napoleon | Pending |
| 5 | Send §3 cover letter + TOS V2 PDF + AI Disclosure PDF to Saneeka | Napoleon (or Marc-as-CEO) | Pending |
| 6 | File copy in CRM Retention/Adorn folder | Hakeem | Pending |
| 7 | This same publish step clears Teams SMS Phase 1.1, 1.2, 1.4 (see Teams SMS Finalization packet) | shared | Pending |
5. Risk & Counter-Argument Notes (Napoleon's analysis)
Risk 1: Adorn could argue the TOS V2 effective date (2026-04-01) postdates the original Adorn engagement and therefore does not retroactively bind earlier use. Counter: TOS V2 Section 1 (patched) sets binding acceptance at the earlier of first-use or Terms effective date. Adorn's continued use of EGP services on/after 2026-04-01 constitutes binding acceptance from at least that date forward. EGP relies on its rights under V2 prospectively from 2026-04-01 and need not assert retroactive application of V2 to pre-2026-04-01 conduct. EGP also retains its pre-existing rights under industry-standard implied contract, course-of-dealing, and statute-of-frauds carve-outs for services already rendered.
Risk 2: Adorn could argue lack of notice of TOS V2 if not previously emailed or web-displayed. Counter: This 2026-05-28 delivery constitutes notice. Going forward, no use after this notice can be claimed to be without notice. EGP's Combined Agreement (DD280 §13) includes an integration clause that supersedes prior arrangements.
Risk 3: Adorn challenges the breadth of "use = adherence" as unconscionable. Counter: Virginia courts recognize browsewrap / clickwrap consent in commercial contexts where notice and continued use are present (see Cvent v. Eventbrite, E.D. Va. 2010, and progeny). Adorn is a sophisticated commercial party (HIPAA-regulated entity, professionally managed) and not a consumer. Unconscionability defense is weak.
Risk 4: Adorn challenges venue (AAA-Fairfax County) given Pennsylvania residency. Counter: Forum-selection clauses in B2B commercial contracts are enforceable in Virginia and Pennsylvania absent evidence of fraud or overreach. DD280 §12 (Jurisdiction) maps the venue. Adorn's onboarding to a Virginia-based platform with explicit Virginia governing law constitutes consent.
6. Storage
- Patch + cover letter (this file):
00096-EGP-Legal-Terms-Rebuild/docs/EGP-TOS-V2-USE-ADHERENCE-PATCH-2026-05-28.md - Patched TOS V2 to be saved as:
00096-EGP-Legal-Terms-Rebuild/docs/EGP-TERMS-OF-SERVICE-V2.md(in-place patch after Marc OK) - Adorn cover letter as standalone:
00064-CRM-Retention/Adorn Spa and Body Studio/legal/2026-05-28-Napoleon-Cover-Letter-TOS-V2-Delivery.md - Sign-off memo template: to be authored as
00148-EGP-CDAIO-Knowledge-Access/05-audits/signoffs/EGP-NAPOLEON-SIGNOFF-TOS-V2-PUBLISH-2026-05-28.md